Refund policy

Return & Refund Policy

At Path Perfumes, we want you to feel confident with your purchase. Due to the nature of fragrance products, we accept returns within 14 days of delivery, subject to the conditions below.

Returns

To be eligible for a return, the perfume must be unopened, unused, and in its original packaging with all factory seals intact. Products that have been opened, sprayed, used, altered, or have a broken or removed seal cannot be returned.

To request a return, please contact us at pathperfumes@gmail.com within 14 days of receiving your order. Please include your order number and reason for the return.

Please do not send a product back without contacting us first.

Return Shipping

For returns that are not due to an error or damaged product, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your perfume arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at pathperfumes@gmail.com with your order number and clear photos of the product and packaging so we can review the issue and make it right.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Opened, used, sprayed, altered, or unsealed fragrance products cannot be returned. Items marked as final sale are also non-returnable.

Cancellations

If you need to cancel an order, contact us as soon as possible at pathperfumes@gmail.com. We cannot guarantee cancellation once an order has been processed or shipped.

Contact

For any questions regarding returns or refunds, please contact us at pathperfumes@gmail.com.